To stop a cheque in Bankline you'll need the relevant account servicing privileges.
Can you see and select ‘Account servicing’ in the top menu?
If yes, please follow these steps:
- Select 'Account servicing’, which will open in a new tab.
- Click ‘Stop cheque’.
- Select the account that the cheque is from, then choose whether you want to cancel an individual cheques (up to 10), range of cheques or a bulk list of cheques (up to 500).
- Fill in the required fields, then click ‘Submit to bank’.
If no, you’ll need to contact your customer service team.